We are excited to share that OptiMantra, a comprehensive medical practice management solution has been recognized with the 2025 Best Customer Support software badge in the Medical category by Software Advice. OptiMantra streamlines patient management, billing, and scheduling, empowering healthcare providers to deliver efficient and personalized care.
These recognitions and awards are based on independent reviews collected by Gartner Digital Markets, which highlights top-rated tools in different categories to help buyers identify the highest-rated software companies that users love and trust.
“Customer experience isn’t just a department at OptiMantra—it’s a core part of how we build and deliver our platform,” said Lauren Vetter, Head of Growth. “We’re honored to be recognized by Software Advice because it reflects the voices of real providers who rely on us to support and scale their businesses. We’re proud to help them succeed.”
Here’s what some of our users have to say about their experience with us:
“I love OptiMantra! I have fax, lab integrations with Rupa Lab and Quest so the labs come right to my EMR. The consent forms are easy to make, I can send e prescriptions. Now they have Zoom for the telehealth visits which has been great and Deep Cura their AI addition which helps so much with writing notes. I just talk about my visit and AI puts it into the categories of my note. It has cut down on documentation time!!”
by Jennifer [Software Advice]
“It's perfect for acupuncture. It handles everything I need it to do, easily and effectively. There was a bit of a steep learning curve for a week or so, but the staff at OptiMantra was very helpful. I also think the price is very reasonable. I would highly recommend it - especially for acupuncture.”
by Becky [Software Advice]
“I love OptiMantra! It has made my processes so easy. I am a solo provider so it has been super important for things to be easy, efficient, and streamlined. I absolutely love Optimantra's daily office hours too. I just jump on those zoom calls when I need help with something. Their customer service is phenomenal. if I could give them more than 5 stars I would.”
by Ellen [Software Advice]
Why choose OptiMantra?
With an overall rating of 4.7/5 across Gartner Digital Markets platforms OptiMantra offers:
- Charting and scheduling that adapts to your specialty
- Built-in telehealth, lab, and eRx integrations
- Secure client communication and billing
- AI tools to speed up documentation
- Daily office hours and real human support
- Scalable features for solo providers and growing clinics alike
About OptiMantra
OptiMantra is a next-generation EMR and practice management platform tailored for modern healthcare providers. With a commitment to service and innovation, OptiMantra helps practices simplify their operations and enhance the patient experience—every step of the way.
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, Software Advice, and GetApp.and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
For more information, visit https://www.gartner.com/en/digital-markets
Disclaimer:
The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.
